Order Delays (Dispatch or Transit)Updated 15 days ago

We aim to dispatch all orders within 1-3 business days.

For deliveries via Post Haste Express Shipping:

• North & South Region express shipping usually arrives within 1-3 business days after dispatch

You’ll receive a tracking link via email once your order has shipped.

Please note: Dispatch times may be slightly delayed during peak periods, sales, public holidays, or due to courier disruptions. If your item is on pre-order, dispatch will begin from the estimated shipping date listed at checkout.

For the most accurate updates:

• Use the tracking link in your dispatch email
• Or visit the Post Haste website for real-time tracking and delivery updates

If your tracking shows a delay, or you haven’t received tracking information after 3 business days (excluding pre-orders and peak periods), please contact us here.

If your order hasn’t arrived within 10 business days of the expected delivery date, reach out so we can investigate with Post Haste. Investigation times can vary, but we’ll do everything we can to resolve the issue as quickly as possible.