The Oodie NZ logo
The Oodie NZ logo

All articles

Shipping & Delivery

How do I make a return?

We offer free returns for 30 days from the date your order is delivered/received. However, not all items are eligible for return. Any products excluded under our return policy will be noted on product pages and / or at checkout. To be eligible for a

How long does delivery take?

Our dedicated fulfilment team aims to dispatch your items within 1-3 business days. All our orders are shipped using Express Shipping, ensuring your package arrives within 1 to 3 business days after dispatch. We primarily partner with Post Haste for

What is pre-order?

A pre-order lets you secure our popular Oodie™ goodies before they arrive in our fulfilment centres. We'll ship your order as soon as the stock is available, usually on or close to the date listed on the product page. If an item in your order has an

Do you offer free shipping?

To ensure your order arrives quickly and reliably, we ship all orders via Express Shipping. While this means we don't offer free shipping, it provides delivery within 1-3 business days after dispatch. You can find our shipping rates in the table prov

What's your return policy?

We offer free returns for 30 days from the date your order is delivered/received. However, not all items are eligible for return. Any products excluded under our return policy will be noted on product pages and/or at checkout. To be eligible for a re

How much does shipping cost?

Shipping costs are determined by two factors: your location and the total value of your order. To ensure your order arrives quickly and reliably, we ship all orders via Express Shipping. While this means we don't offer free shipping, it provides deli

How much do I pay for shipping?

The cost of shipping your order depends on two factors: your delivery location and the total value of your purchase. We offer Express Shipping, which ensures your order arrives quickly, typically within 1 to 3 business days after it's dispatched*. To